Terms & Conditions


Welcome to the N & U Sport Horse Shoes online store. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.



### 1. **Company Information**


This website is operated by N & U Sport Horse Shoes GmbH, an Austrian company with headquarters at:\

N & U Sport Horse Shoes GmbH\

Friedrichstraße 23 / 9 \

2500 Baden , Austria\

Company Registration Number: FN540582z\

VAT Number: ATU 76047519


CEO: Nico Tedeski


Email: info@shs-office.at

Any references to “we,” “us,” or “our” in these Terms and Conditions refer to N & U Sport Horse Shoes GmbH.


### 2. **Applicability**


These Terms and Conditions govern your use of our website and your purchase of products from us. By placing an order, you agree to these Terms and Conditions, as well as all applicable laws and regulations.


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### 3. **Disclaimer of Liability**


N & U Sport Horse Shoes GmbH is not liable for any damages, injuries, or other issues arising from the use of our products after the package has been opened and the product has been used. All products are provided “as-is” without warranties of any kind, except as explicitly stated.


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### 4. **Order Processing and Fulfillment**


To fulfill your order, we will share necessary customer data (e.g., name, address, and contact information) with our fulfillment center. This data is used solely for processing and shipping your order.


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### 5. **Returns and Refunds**


We strive to ensure your satisfaction with our products. However, our return policy is as follows:


- **Eligibility for Refunds:**


  - Refunds are issued only for the product price and not for shipping costs unless:

    - An incorrect size was ordered or delivered, in which case shipping costs will also be refunded.

  - The returned product must be in its original, undamaged condition.


- **Return Process:**


  - Contact us to initiate a return.

  - Ship the product back to us within the specified return window.

  - Refunds will be processed once we verify the product’s condition.


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### 6. **Shipping Policy**


We aim to ship orders promptly. However, delivery times may vary based on your location. Shipping costs are non-refundable except under the conditions outlined in Section 5.


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### 7. **Governing Law and Jurisdiction**


These Terms and Conditions are governed by the laws of Austria. Any disputes arising from your use of our website or purchase of our products will be exclusively resolved in the competent courts of the Landesgericht Wiener Neustadt, Austria.


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### 8. **Data Protection**


We respect your privacy and process personal data in compliance with applicable laws. For more details, refer to our Privacy Policy. By using our website, you consent to the transfer of your data to our fulfillment center as outlined in Section 4.


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### 9. **Amendments**


We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.


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For questions or further assistance, please contact us at info\@shs-office.at.


Thank you for choosing N & U Sport Horse Shoes GmbH.